Our specialists have identified fraudulent actions by certain clients when paying invoices via PayPal
The scheme is as follows — a client orders hosting services or domain name registration. They pay for hosting for 1 month. After the service term expires, the client doesn’t renew, and the order is deleted. After some time, the client files a complaint with PayPal for a refund (opens a dispute)
In fact, the services were provided in full. There were no refund requests made through the procedure established by Ukrainian law.
We have repeatedly provided evidence that the services were provided in full. We strictly comply with the laws and rules of the Republic of Poland, since payments accepted via PayPal go to an account opened at a Polish bank.
Based on the above, we have decided to resume accepting PayPal payments, but we will now review every payment, and in case of any suspicion we will be forced to immediately refund the funds and terminate the provision of services.
As for domain names, we will disable payment for domain names via this payment system. We hope for your understanding!